Refund Policy
This policy describes refund eligibility and procedures for VedKUBER subscription plans.
Last Updated: May 2026
1. Free Plan
The Free plan (Paper Trading) has no fees. No refunds are applicable.
2. Paid Subscriptions
Pro and Elite subscription plans are billed monthly. Refunds may be available under the following conditions:
3. 7-Day Refund Window
New users may request a full refund within 7 days of initial subscription if they have not actively used REAL_AUTO mode. Manual mode and Paper AutoPilot usage does not affect refund eligibility within this window.
4. Non-Refundable Conditions
Refunds are not provided for:
- Subscriptions used beyond the 7-day window
- Subscriptions where REAL_AUTO mode has been activated
- Trading losses or unfavorable execution outcomes
- Disputes related to broker fees or trading performance
- Cancellations after the billing date
5. Refund Process
To request a refund:
- Email support@vedkuber.in within the eligibility window
- Include your account email and reason for refund
- Refunds are processed within 7–14 business days to the original payment method
6. Pro-Rated Refunds
VedKUBER does not provide pro-rated refunds for partial-month usage. Cancellation takes effect at the end of the current billing cycle.
7. Cancellation
You may cancel your subscription at any time through your account settings. Cancellation prevents future billing but does not refund the current billing period.
8. Disputes
For disputes, contact legal@vedkuber.in before initiating a chargeback. Chargebacks without prior contact may result in account suspension.